We require a credit card as a guarantee for your reservation.
The restaurant reserves the right to pre-authorize your credit card, for a € 100 fee per person, at any time from 7 days before the date of arrival at the restaurant. The total amount will be released 7 days later, or on the day of your arrival, automatically. Attention: if you booked less than 6 days from the date of arrival at the restaurant, we will pre-authorize your card immediately.

Booking modification request: contact the number +39 095 643128 or send an email to resort@shalai.it

Cancellation within the limits of the cancellation policy: cancellation is allowed up to 2 days before the date of arrival at the restaurant.

Cancellation within 2 days before the booking date: it is possible to cancel the booking only by sending an email to resort@shalai.it or by phone 095/643128.

If you cancel your booking less than 2 days from the arrival date, or no-show, you will be charged a penalty equal to the amount of the pre-authorization, that is € 50 per person.

Gift Card or vouchers holders should contact the number +39 095 643128 or send an email to resort@shalai.it to check availability.

Gift Card or vouchers holders, the voucher will be cancelled in case of cancellation less than 2 days from the booking date.